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26 November, 2011
FBI OFFERS ONLINE HOLIDAY SHOPPING TIPS
In advance of the holiday season, the FBI’s Internet Crime Complaint Center reminds
shoppers to beware of cyber criminals and their aggressive and creative ways to steal
money and personal information.
Scammers use many techniques to fool potential victims including fraudulent auction
sales, reshipping merchandise purchased with a stolen credit card, sale of fraudulent
or stolen gift cards through auction sites at discounted prices, and phishing e-mails
advertising brand name merchandise for bargain prices or e-mails promoting the sale of
merchandise that ends up being a counterfeit product.
Here are some tips you can use to avoid becoming a victim of cyber fraud:
• Do not respond to unsolicited (spam) e-mail.
• Do not click on links contained within an unsolicited e-mail.
• Be cautious of e-mail claiming to contain pictures in attached files, as the files may
contain viruses. Only open attachments from known senders. Always run a virus
scan on attachment before opening.
• Avoid filling out forms contained in e-mail messages that ask for personal
information.
• Always compare the link in the e-mail to the web address link you are directed to
and determine if they match.
• Log on directly to the official Web site for the business identified in the e-mail,
instead of “linking” to it from an unsolicited e-mail. If the e-mail appears to be
from your bank, credit card issuer, or other company you deal with frequently, your
statements or official correspondence from the business will provide the proper
contact information.
• Contact the actual business that supposedly sent the e-mail to verify that the e-mail
is genuine.
• If you are requested to act quickly or there is an emergency, it may be a scam.
Fraudsters create a sense of urgency to get you to act impulsively.
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