27 August, 2011

An Important Message from Pepco

With the approach of Hurricane Irene, Pepco is preparing for potential widespread power outages this weekend. The company has mobilized extensive internal and out-of-state resources to repair equipment and restore power as quickly and safely as possible.

Due to the magnitude of the storm, the company expects the restoration effort to extend over multiple days. Just as Pepco is preparing for Hurricane Irene, we strongly urge you to prepare for the possibility of power outages.

Storm Center Update



Pepco has nearly 1,000 personnel dedicated to restoration, some from as far away as Ohio and Pennsylvania.

We continue to request mutual assistance from our utility partners.

Customers are receiving calls from Pepco to advise them of our emergency plans and urging customers to prepare. 

Safety is paramount. Customers should evacuate their homes if directed. If customers see downed wires, stay clear and report them to 1-877-737-2662, press 2. Downed wires and standing water can be a fatal combination.


As soon as safely possible, damage assessors will be surveying the storm's impact. The company will issue an estimated restoration time for bringing power back up to all customers. These estimates will be refined as restoration work progresses.

If your power goes out, call 1-877-737-2662 and take advantage of the automated reporting system. Do not assume your neighbor has called.

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